Social Media and the Business of Serendipity


This is an excerpt of the deck I presented as part of Harvard Business School’s Alumni webinar series on May 8, 2013.  If you happen to be a HBS Alumnus, you can catch the replay here.  I will continue to fine-tune this presentation with the intent of publishing an e-book on the topic.  The Business of Serendipity is the quest to recognize patterns that may lead to moments rich with the promise of serendipity.  Social media is just the platform for this quest.

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